Privacy Policy

Last Updated: July 24, 2026

Welcome to the Highway Heroes Network application, brought to you by Bridgestone. We are committed to protecting your privacy and ensuring you have a positive experience on our app. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of your information when you use our mobile application.

1. Information We Collect

To provide our core services, we require certain permissions and collect specific data points from your device. We only collect what is strictly necessary to deliver the features of the Highway Heroes Network:

• Location Information: We collect fine and coarse location data (GPS) to enable features such as finding Nearby Camps and utilizing the SOS emergency functionality.
• Camera and Storage: We request access to your device's camera, photo gallery, and storage to allow you to upload profile photos, capture and share images/videos within the app.
• Microphone Data: We request audio recording permissions specifically to power the speech-to-text input features within the application.
• Device and Network Information: We collect basic device analytics (like OS version, device model, and network connectivity status) for app performance monitoring and to securely communicate with our servers.

2. How We Use Your Information

The data we collect is used solely to enhance your experience and provide essential app functionalities:

• Service Delivery: To locate nearby Bridgestone camps, facilitate SOS alerts, and provide accurate routing using OpenStreetMap.
• User Profile: To personalize your account with avatars and media uploads.
• Communication: To send important Push Notifications regarding your account, nearby services, or emergencies.
• App Stability: To monitor crashes and technical issues using Sentry, ensuring a smooth and reliable user experience.

3. Third-Party Services

We do not sell your personal data. However, we utilize trusted third-party service providers to power certain features of the app. These providers have their own privacy policies regarding the data they process:

• OpenStreetMap & Location Services: Used for map rendering and geolocating nearby camps.
• Firebase & Google Cloud: Used for secure data storage, backend API communication, and push notifications.
• Sentry: Used anonymously to track crashes and technical errors.

4. Data Security

We implement industry-standard security measures, including secure local storage (Flutter Secure Storage) and encrypted API communications (HTTPS), to protect your personal information from unauthorized access, alteration, or disclosure.

5. Your Rights

Depending on your location, you may have the right to access, update, or delete the information we have on you. You can revoke specific permissions (like Location or Camera) at any time through your device's operating system settings, though this may limit the functionality of the Highway Heroes Network app.

6. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact the Bridgestone support team or the Highway Heroes Network administrators.